Privacy Policy

Last Updated: 17/12/2024

At Mytrippl, we take your privacy and the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we process it, and how we keep it secure when you visit our website, use our app, or interact with our services.

Please read this policy carefully. By using our services, you agree to this Privacy Policy.

Information We Collect

To provide our services and improve your user experience, we may collect different types of data:

Personal Information

Name, surname
Email address
Phone number
Payment details (processed directly by our payment provider and not stored by us)

Usage Data

IP address, device type, operating system
Time spent on our website and app, clicks, and page views
Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to deliver, improve, and personalize our services:

Providing Services – Processing bookings, managing your account, and offering customer support.
Personalization – Offering travel suggestions based on your preferences.
Security & Fraud Prevention – Detecting suspicious activity and preventing fraud.
Marketing & Communication – Sending updates, promotions, and offers (you can opt out anytime).
Analytics & Improvement – Understanding how users interact with our services to enhance their experience.

Who We Share Your Information With

We do not sell or trade your personal data. However, in certain cases, we may share information:

Service Providers – Payment processors, customer support providers, and data analytics partners.
Legal Requirements – To comply with legal obligations or respond to lawful requests from authorities.
Business Transfers – In case of mergers, acquisitions, or asset transfers, your data may be part of the transaction.

How We Protect Your Information

We implement industry-standard security measures to protect your data. However, no online transmission is completely secure.

SSL encryption technology is used to secure data transmissions.
Payment information is processed directly by third-party payment providers and not stored by us.
Technical and organizational safeguards are in place to prevent unauthorized access.

For account security, we recommend using a strong password and never sharing it.

Cookies & Tracking Technologies

Our website and app use cookies and similar technologies to enhance the user experience.

Essential Cookies – Required for the website to function.
Analytics Cookies – Help us understand user behavior and improve our services.

You can disable or delete cookies through your browser settings. However, some features may not work properly if certain cookies are disabled.

Your Choices & Controls

You have control over how your personal data is handled:

Update Account Information – Modify your details anytime through your account settings.
Unsubscribe from Emails – Use the "unsubscribe" link in marketing emails to opt out.
Manage Cookies – Adjust browser settings to disable cookies.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from individuals under 13. If we become aware of such data collection, we will immediately delete the information.