Contact Us
Questions? Feedback? Please take a few moments to fill out the form below and we'll be in contact with you shortly.
Or if you prefer, you can reach out by sending an email to: support@mytrippl.com. Our team is always ready to assist you with any inquiries or assistance you may need.
Learn more about TripplAI
We're expanding quickly!
Want to work with us? Just send us a message.
We'll respond within 1 business day from Monday to Friday between 9 am and 5 pm.
Or check this LinkedIn link for available job opportunities
Frequently Asked Questions (FAQs)
-
First, you need to log in to your account. If you don't have a TripplID, you'll need to create an account. Then, you can choose a plan on the TripplPass page and subscribe. After that, you can plan unlimited travel itineraries.
-
Our app offers a comprehensive search engine that compares prices from various airlines and hotels to bring you the best deals. You can use filters to customize your search according to your budget, preferences, and travel dates.
-
Absolutely! Our app is designed for convenience, allowing you to book both flights and hotels. You can manage all your travel bookings in one place, streamlining your travel planning process.
-
TripplAI is a AI travel planner which included in TripplPass subscription service that offers exclusive travel planning tools, personalized recommendations, and unlimited itinerary creation for frequent travelers.
-
You can contact our customer support team by tapping the "Email Us" button in the app or visiting the support section on our website.
-
Yes, you can manage your bookings, including cancellations and changes, directly through the app. Please note that cancellation and change policies depend on the airline or hotel.
-
Yes, you can share your travel itinerary with friends and family directly through the app via email or social media.
-
If you encounter any issues, please visit the support section in the app or on our website for troubleshooting tips and contact information for further assistance.
-
You can earn TripplPoints every time you book flights, hotels, car rentals, or use other services through Mytrippl. You also earn points by referring friends or participating in special promotions.
-
TripplPoints can be redeemed for free flights, hotel stays, car rentals, TripplAI planning sessions, and exclusive discounts on other services.
-
TripplPoints are awarded based on the cost and type of service booked. The higher your tier, the more points you can earn for the same booking.
-
Your current TripplPoints balance can be viewed directly in your account under the "TripplPoints" section. It also shows how close you are to your next reward or tier upgrade.
-
Redeeming your TripplPoints is simple! Just head to the TripplTier section in the app, browse available rewards, and select the one you want. Once redeemed, your reward details will be sent to you instantly.
-
At the moment, TripplPoints are non-transferable and tied to your account. However, stay tuned as we explore adding this feature in the future.
-
When you invite a friend to sign up for Mytrippl using your referral code, you earn TripplPoints as soon as they register. Both you and your friend will enjoy extra rewards!
-
Absolutely! If you have enough TripplPoints, you can redeem them across multiple services such as flights, hotels, and car rentals in the same transaction.
-
Yes! TripplPass includes access to TripplAI, allowing you to plan your trips seamlessly with personalized recommendations, local tips, and unlimited itinerary adjustments.
-
You can use as many flights as your plan allows. Check your subscription details for the exact number of flights included.
-
Evet, ekstra bir ücret ödeyerek koltuğunuzu seçebilirsiniz, ancak TripplPass kullanıcıları koltuk seçimi için indirimli fiyatlardan yararlanır.
-
Baggage is not included in TripplPass flights and comes at an extra cost. However, TripplPass users can enjoy discounted prices for baggage options when booking.
-
Unused flights can roll over to the next billing cycle, allowing you to use them later based on your plan's terms.
-
No, TripplPass does not have blackout dates. You can book flights anytime, subject to availability.
-
Yes, you can upgrade your plan at any time to access more flights or additional benefits. Changes will take effect in your next billing cycle.
-
Flights booked with TripplPass are non-refundable. However, you can modify your itinerary based on your plan’s terms.
-
Yes, we use advanced encryption technology to ensure that your payment information is secure and protected.
-
Currently, TripplPass is for individual use. However, family-friendly plans are coming soon to share benefits with your loved ones.