Terms of Use

Terms of Use

Last Updated: 05/01/2025

These Terms of Use define the legal framework for using the Mytrippl website, mobile app, and services. By visiting our website, downloading our app, or using our services, you agree to these terms. If you do not accept them, please do not use our services.

Services Provided

Services Provided

1. Types of Services

Mytrippl offers a wide range of travel services, including:

  • Flight, hotel, train, bus, and ferry bookings

  • Car and motorcycle rentals

  • Airport transfers and luggage storage

  • Travel insurance and eSIM purchases

  • AI-powered travel recommendations via TripplAI and flight subscriptions via TripplPass

2. Availability

  • The availability of services depends on third-party partners and suppliers.

  • Services, destinations, and airline partnerships included in TripplPass may be updated based on operational requirements.

  • Certain regions or countries may be excluded over time, and no refunds will be issued due to such changes.

Subscriptions & Fees

Subscriptions & Fees

1. App-Based Subscriptions

  • TripplPass is a subscription service available exclusively through the Mytrippl mobile app.

  • Users must pay the required fees to activate their subscription, which is subject to automatic renewal.

2. Fees & Refunds

  • Subscription fees are non-refundable unless stated otherwise.

  • Subscription cancellations take effect at the end of the current billing period, and users can cancel their subscriptions through the respective app stores (App Store and Google Play).

User Conduct

User Conduct

1. Lawful Use

  • Users must only use Mytrippl services for legal purposes.

  • Any misuse, disruptive behavior, or actions that harm other users or the platform are strictly prohibited.

2. Account Security

  • Users are responsible for keeping their accounts secure.

  • Any unauthorized access or suspicious activity must be reported to support@mytrippl.com.

Partnerships & Collaborations

Partnerships & Collaborations

1. Third-Party Providers

  • Mytrippl collaborates with third-party providers to offer various travel services.

  • These services are subject to the terms and conditions of the respective providers.

2. Accuracy & Responsibility

  • While Mytrippl strives to ensure the accuracy of information provided by partners, we do not guarantee the reliability of third-party services.

  • Users are responsible for reviewing third-party terms before making a booking.

Limitation of Liability

Limitation of Liability

  • Mytrippl and its partners are not liable for any direct or indirect damages arising from the use of our services.

  • Any delays, cancellations, or changes related to bookings made through the app or website fall under the responsibility of the respective providers.

  • Mytrippl does not provide any express or implied warranties for third-party services.

  • All services are provided "as is", and Mytrippl is not responsible for any service interruptions or errors.

Privacy & Data Protection

Privacy & Data Protection

  • User data is processed in accordance with Mytrippl’s Privacy Policy.

  • By using Mytrippl, you consent to the processing of your personal information.

  • Cookies and tracking technologies are used to enhance the user experience.

Governing Law & Jurisdiction

Governing Law

  • These Terms of Use are governed by the laws of the United Kingdom.

  • Any disputes arising from these Terms of Use will be subject to the exclusive jurisdiction of UK courts.

Changes to These Terms

Changes to These Terms

  • Mytrippl may update these Terms of Use periodically.

  • Any changes will be published on this page, and significant updates will be communicated to users.

Contact Us

For any questions or concerns regarding these Terms of Use, please contact us at support@mytrippl.com.