First, you need to log in to your account. If you don't have a TripplID, you'll need to create an account. Then, you can choose a plan on the TripplPass page and subscribe. After that, you can plan unlimited travel itineraries.

TripplAI is a AI travel planner which included in TripplPass subscription service that offers exclusive travel planning tools, personalized recommendations, and unlimited itinerary creation for frequent travelers.

Yes! TripplPass includes access to TripplAI, allowing you to plan your trips seamlessly with personalized recommendations, local tips, and unlimited itinerary adjustments.

TripplPass is ideal for:

• Frequent travellers who take multiple flights per year within the UK and Europe.

• Students who want to visit their families or explore Europe affordably with TripplYouth discounts.

• Business travellers who need predictable travel costs for regular trips.

• Those who frequently travel visa-free within Europe.

Yes! TripplPass is a great option for business travellers who frequently fly between the UK and Europe. With a fixed-price model, business users can plan their trips with more predictable travel costs.

You can contact our customer support team by tapping the "Email Us" button in the app or visiting the support section on our website.

Yes! TripplYouth offers a 10% discount for students under 26. To qualify, students must verify their status using a valid student ID or .edu / .ac.uk email address during registration.

TripplPass partners with leading low-cost and full-service airlines across the UK and Europe. Included airlines are:

EasyJet, Jet2, Ryanair, Wizz Air, Transavia, Lufthansa, Air France, Aegean Airlines, Pegasus, AJet (AnadoluJet), and SunExpress.

Availability may vary depending on the route and season.

At the moment, British Airways, Turkish Airlines (THY), KLM, Swiss International Air Lines, Austrian Airlines, and Iberia are not included in TripplPass.

However, we are working towards expanding our partnerships to include more airlines in the future.

Yes. TripplPass is available for users traveling between the UK, Türkiye, and various European destinations. You can book flights while abroad, but keep in mind that TripplPass only covers flights within its designated regions.

Yes! As part of our TripplGreen initiative, 4 trees are planted for every TripplPass subscription.

Tree planting is carried out in partnership with Tema Foundation in Turkiye and Carbon Neutral Britain in other regions. This initiative helps reduce your carbon footprint while traveling.

TripplPass subscriptions are processed securely through our app using supported online payment methods. You can pay with major credit or debit cards, or other regional payment options depending on your country.

Payments are collected based on your selected billing cycle and your subscription will renew automatically unless cancelled before the next renewal date.

Yes, you can upgrade your plan at any time to access more flights or additional benefits. Changes will take effect in your next billing cycle.

TripplPass operates on a fixed subscription model, ensuring stable pricing for flights regardless of last-minute fare increases. However, it does not guarantee the absolute lowest fare for every flight but offers significant savings for frequent travellers.

Occasionally, TripplPass may offer promotional codes or limited-time discounts. You can check the Mytrippl app, website, or official social media channels for any ongoing campaigns. TripplYouth also offers a 10% discount for students.

Yes. Students studying abroad can subscribe to TripplYouth and benefit from the 10% discount. During registration, you will need to provide a valid student ID or a .edu / .ac email address for verification. Once approved, your discount will be applied automatically.

No. TripplPass subscriptions cannot be paused. However, you can cancel and resubscribe later, but you may not retain your previous pricing or promotions.

No, the system automatically reserves your flights. You don’t have to make a selection—your flights will be booked within your chosen timeframe.

You can use as many flights as your plan allows. Check your subscription details for the exact number of flights included.

Baggage is not included in TripplPass flights and comes at an extra cost. However, TripplPass users can enjoy discounted prices for baggage options when booking.

Your flights are automatically booked based on your selected date and preferred time slot.

If you don’t want to specify a time, you can select the “No Preference” option, and the system will book the best available flight for you.

You can select your flights by choosing a date and one of the following four time slots:

• Morning: 06:00 - 12:00

• Afternoon: 12:00 - 18:00

• Evening/Night: 18:00 - 06:00

• No Preference: The system will find the best available flight for you at any time of the day.

If you don’t want to choose a specific time slot, selecting "No Preference" allows the system to automatically book the best flight for you.

Yes, the system will automatically assign you the best available seat.

However, if you prefer, you can select a window seat, aisle seat, or premium seat for an additional fee. Please note that premium seat upgrades are subject to availability.

No. TripplPass automatically selects the most suitable airport based on airline availability and the travel time window selected by the user. For cities with multiple airports (e.g., London, Paris, Istanbul), the system assigns the best available option.

Yes. Each international flight included in your plan can be converted into 2 domestic flights. For example, if your plan allows 2 international flights per month and you don’t use them, you can instead use up to 8 domestic flights that month.

No request is needed. You can simply use your flight rights however you prefer. The system automatically counts your usage:

• 1 international flight = 1 usage

• 1 domestic flight = 0.5 usage (if converting from an international slot)

You’ll see your remaining flight count update accordingly in the app.

Yes, we use advanced encryption technology to ensure your payment details are safe and protected at all times.

Yes, if the system selects a connecting flight, it will be subject to regional classification and additional fees per connection.

Each layover will be charged separately based on the region and any applicable extra fees. The total cost will depend on the specific connection route and selected services (e.g., baggage, seat selection).

Yes, but availability is subject to airline schedules. While last-minute flights may be possible, it's recommended to book in advance to ensure seat availability.

Yes! TripplPass includes domestic flights within the UK at no extra charge, allowing users to fly between major UK cities as part of their subscription.

TripplPass flight availability depends on airline schedules, and seats may be more limited during peak travel seasons such as Christmas, summer holidays, and public holidays. Booking in advance is recommended to secure your preferred flights.

Yes! For domestic and 1st region return flights, there is a 10% discount on baggage and seat selection fees.

This discount applies only to extra services such as baggage and seat selection and does not cover the flight fare itself.

Yes! If your return flight falls within the 2nd or 3rd region, you will receive the following discounts on additional charges for your second flight:

• 5% discount on extra charges for 2nd region return flights

• 10% discount on extra charges for 3rd region return flights

These discounts apply not only to flight fares but also to additional services such as baggage and seat selection.

Yes! If you have used up your flight allowance, you will receive a 10% discount on the flight fare for return flights within domestic and 1st region routes.

This discount applies only to users who have exhausted their flight allowance and is valid for return flights.

Unused flights do not roll over to the next month. To maximise the value of your subscription, it's best to plan your flights within each billing cycle.

Currently, TripplFlex only applies to domestic flights. If you try to book an international flight less than 5 days before departure, it will be automatically canceled and refunded. We're actively working on making TripplFlex available for international routes soon!

No, TripplPass does not have blackout dates. You can book flights anytime, subject to availability.

No, TripplPass subscriptions are non-transferable and can only be used by the registered subscriber.

However, you can book flights for another person using your own account. These reservations can only be managed by the subscription holder and cannot be transferred to another account.

Yes, in very specific situations, you can contact our support team to request manual selection or modifications to your flights. Our team will assist you based on availability.

Yes. TripplPass subscribers can book up to 2 flights per week, including both domestic and international flights. However, if you reach your limit and need additional flights, you can purchase extra flights at a fixed price based on availability.

Flights booked with TripplPass are non-refundable. However, you can modify your itinerary based on your plan’s terms.

No. Name changes are not allowed once a flight is booked through TripplPass. Ensure that the passenger's details are correct at the time of booking.

You can cancel your flight at least 24 hours before departure. Cancellations made within the last 24 hours may be subject to an additional fee.

The booking process typically takes between 5 minutes to 2 hours after submitting your flight request. Processing time may vary based on:

• Airline availability and system response times

• Peak travel periods and high demand

• Additional verification requirements for certain routes

Once your booking is confirmed, you will receive a notification and an email with your flight details. If your request takes longer than expected, you can check your reservation status in the app.

No. Flights booked through TripplPass do not qualify for airline loyalty programmes, including miles or frequent flyer points.

You can track all your upcoming flights through the TripplPass section in the Mytrippl app. You will also receive confirmation emails and updates regarding your flight details, including check-in information and booking references.

TripplPass automatically checks you in for eligible flights and sends your boarding pass via email or the app. However:

• If a specific airline does not support automatic check-in, you will need to check in manually through the airline’s website or app.

• Passengers with special requirements (e.g., extra baggage, seat selection) may need to complete check-in manually.

You can cancel your TripplPass subscription directly from the Mytrippl app. Simply go to:

Account > Manage Subscription Plan > Cancel Plan

Once cancelled, your access to TripplPass and its benefits will end immediately, including TripplAI, extra flight purchases, automatic check-in, and any unused flights.

Cancellations are final and non-reversible. To regain access, you’ll need to subscribe again through the app.

Once you cancel your TripplPass subscription, your access ends immediately — including any unused flights, benefits, or features.

You will no longer be able to:

• Use any remaining flights

• Purchase extra flights

• Access TripplAI

• Use discounted baggage or seat selection

• Benefit from automatic check-in (manual check-in will be required)

Cancellation is final and non-reversible. If you wish to return, you’ll need to re-subscribe with a new plan.

No. Once you cancel your TripplPass subscription, automatic check-in will no longer be available. You will need to manually check in for all remaining flights via the airline’s website or app.

No. TripplPass is a prepaid subscription service, and once cancelled, refunds are not provided. However, you can still use your remaining flights until the end of your billing period.

No. Once you cancel your TripplPass subscription, you lose access to purchasing extra flights. This feature is only available to active subscribers.

No. Cancelling your TripplPass subscription immediately revokes access to TripplAI. To continue using TripplAI, you need to have an active TripplPass subscription.